PRIVACY POLICY

1. Introduction

This Privacy Policy outlines how Tanit Orbits, with a registered office in Madrid, Spain, collects, uses, and protects any information provided by users when accessing our website. We are committed to safeguarding your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection regulations, including the EU General Data Protection Regulation (GDPR).

2. Data Controller

The data controller for the website is:

3. Data Collection

We collect personal data in the following ways:

  • Contact Forms: When you fill out a contact form on our website, we collect your name, email address, and any other information you provide in your message.
  • Direct Email Contact: If you contact us via email, we will collect your email address and any other information you include in your email.
  • Phone Contact: If you contact us via phone, we may collect your phone number and any information you provide during the conversation.
  • Analytics and Cookies: We use WordPress, Google Analytics, and Google Tag Manager to monitor website traffic, user behavior, and website performance. These tools may collect data such as IP addresses, device information, and browsing activity. This data is used for website improvement and is anonymized wherever possible.

4. Purpose of Data Collection

We collect and process your data for the following purposes:

  • To respond to inquiries and provide information as requested by users.
  • To communicate with you regarding our services and products.
  • To improve the functionality, performance, and user experience of our website.
  • To analyze website traffic and user behavior for website improvement purposes.

5. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Consent: By submitting a contact form, emailing us, or contacting us by phone, you consent to the processing of your personal data for the purpose of responding to your inquiry.
  • Legitimate Interest: We may process data collected through cookies and analytics tools to enhance our website’s functionality and ensure a positive user experience.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Contact form submissions, email communications, and phone call logs will be retained for up to 1 year, unless a longer retention period is required for compliance with legal obligations.
  • Analytics data is retained for a maximum of 14 months, as per Google Analytics retention settings.

7. Data Sharing

We do not sell, trade, or otherwise transfer your personal data to third parties, except in the following circumstances:

  • When required by law or to comply with a legal obligation.
  • With service providers who assist us in operating our website (e.g., hosting providers, analytics services), who are bound by confidentiality agreements and data processing agreements.

8. Data Security

We are committed to ensuring that your information is secure. We have implemented appropriate technical and organizational measures to prevent unauthorized access, loss, or disclosure of your personal data.

9. Your Rights

As a user, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You can request the correction of any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Right to Restriction of Processing: You have the right to request a restriction on the processing of your data in certain situations.
  • Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data based on legitimate interests.

To exercise any of these rights, please contact us at info@tanitorbits.com.

10. Cookies

Our website uses cookies to enhance user experience and collect statistical data. You can choose to accept or decline cookies through your browser settings. For more information, please refer to our [Cookie Policy].

11. Changes to this Privacy Policy

Tanit Orbits reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page, and the date of the last update will be noted. We encourage users to review this policy periodically.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please contact us at:

Last updated: October 2024

By using our website, you consent to this Privacy Policy and agree to its terms.